Acknowledge an Order

Option 2:

On your Inbox page, you can click on the “+A” icon of the order line

3. From here you will be greeted with the Acknowledgement form:

On this page you can now start to modify different values:

Currency

List Price / RRP (mandatory)

• A price can also be delivered by the retailer, which you then can adjust if needed.

Discount %

• A discount can also be delivered by the retailer, which you can adjust if needed.

Acknowledgement Code Shipped:

• Primarily if a line item is accepted, backordered, or cancelled.

Quantity Shipped

• You can also split the quantity.
  Example: a retailer orders 2 books and allows backorders. However, you only have 1 in stock and need to backorder the 2^nd one. In this case, you enter only “1” into the number field and an additional row will show up, which contains the remaining items. From there you can now set the appropriate Acknowledgement code.

Shipped

• The date you plan on sending the ordered items.

4. Once you have filled out all fields, click on send and you will receive a summary of the Acknowledgement on the next page. You can then proceed to invoice and ship the items.